JOB SUMMARY

Responsible for driving Bangkok’s overall market share and revenue performance through strategic leadership, effective account management, and strong cross‑stakeholder collaboration. This role oversees the Corporate, Group, and Catering segments, ensuring alignment with Marriott International’s commercial strategies while cultivating long‑term client relationships that strengthen loyalty and preference. The leader will guide and develop a high‑performing sales team, monitor market trends and KPIs, and implement data‑driven strategies to achieve sustainable revenue growth across the Bangkok market

CANDIDATE PROFILE Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’

experience in the sales or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the sales or related professional area.

KEY RESPONSIBILITIES Developing & Executing Sales Strategies

Work with Area Director of Sales & Distribution and the property sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
Create and implement a sales plan addressing revenue, customers and the market for the segment led by the Market Director of Sales
Assist the participating property leadership teams in providing strategic inputs. To provide strategic inputs regarding the market performance and key indicators to the Area Director of Sales & Distribution
Ensure development of a strategic account plan for the demand generators in the market
Determine and develops sales activities, in conjunction with Area team and property leaders
Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
Review the STR report, competitive shopping reports and uses other resources to maintain an awareness of each property’s market position.
Responsible for the goal setting for the market and cross sell goals across the country.
Liaise with the NSO/ GSO leaders to drive strategy and execution for the market.

Maximizing Revenue & Managing Profitability

Evaluate and support market sales account deployment.
Provide positive leadership to ensure maximum revenue potential
Recommend booking goals for sales team members
Managing sales activities and monitors all day-to-day activities of direct reports
Ensure sales teams understand and are leveraging customer/guest demand engines to full potential
Participate in sales calls with members of sales team to acquire new business and/or close on business.
Analyzing & reporting on segment performance data
Analyze market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
Review sales and catering guest satisfaction results to identify areas of improvement.

Building Successful Relationships

Develop and manages relationships with key stakeholders, both internal and external
Work collaboratively with off-property sales channels (e.g. GSOs, NSOs) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
Attend customer events, trade shows and Marriott’s B2B events to maintain, build or develop key relationships with customers and GSOs
Serve as the sales contact for the General Managers and property leadership teams
Hire and retain sales team members. Ensure appropriate training and career growth opportunities are provided to associates to grow future leaders for Marriott.

MANAGEMENT COMPETENCIES

Leadership

Adaptability –Develops strategies and identifies resources to implement and manage change models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
Stakeholder Management – Actively manage and communicate to multiple stakeholders. Ensure engagement is high at all levels.

Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.

Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing

information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.

Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results - Focuses and guides others in accomplishing work objectives.

Planning and Organizing -Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.

Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions

consistent with the company’s services standards.

Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Organizational Capability -Evaluates and adapts the structure of organizational units, jobs ,and work processes to best fit the needs and/or support the goals of an organizational unit.

Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen -Understands and utilizes business information (e.g.,data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
- Communications and Media -Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
- Sales Ability: Persuasiveness -Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
- Sales Call Facilitation -Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by
  
  monitoring and building on customers’ cues.
- Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key

accountability.

Sales Disposition -Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Sales Implementations -Driving and supporting the implementation of sales strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.
Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.

Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension -Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Market Director of Sales – Bangkok

Job Description

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