Laboratory Administrator

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

Specific Responsibilities

Administrative and Office Support

• Enter, edit, and maintain data in systems, including preparation of reports, spreadsheets, and documents.
• Operate multi-line switchboard, direct calls, take messages, and manage incoming communications (mail, email, courier).
• Greet and assist visitors, ensuring proper security and safety check-in procedures.
• Maintain and order office supplies, equipment, and inventory; coordinate maintenance of office equipment (printers, copiers, etc.).
• Assist with basic building maintenance coordination and liaise with external vendors (HVAC, pest control, snow removal, etc.).
• Assist with onboarding, training coordination, and record maintenance for new hires.

Financial & Purchasing Support

• Complete Moneris charges
• Review and verify invoices, purchase orders, waybills, and receipts.
• Support Accounts Payable and Accounts Receivable documentation and processing.
• Order supplies and equipment through internal systems and liaise with purchasing/receiving departments.
• Manage invoicing processes, including corrections, monthly billing, and client chargebacks.

Laboratory Information Management (LIMS) & Data Management

• Perform detailed login checks for all incoming work orders, ensuring accuracy of account details, sample information, documentation, and reporting requirements.
• Create, update, and maintain LIMS client accounts, assignments, and account notes.
• Enter client-provided data and field parameters into LIMS.
• Monitor and update sample status, including tracking lost, missing, archived, or on-hold samples.
• Add and maintain login qualifiers, sample integrity observations, and work order details.
• Maintain electronic filing systems for client communications and documentation.
• Prepare and coordinate due lists for Project Managers and monitor data status (e.g., rush, recheck, held, missing).

Sample & Client Service Support

• Prepare and process client bottle requests and maintain chain-of-custody (COC) documentation and labels.
• Confirm shipping and receiving of client samples and materials.
• Respond to client inquiries, provide status updates, and process requests for information.
• Assist in the preparation, maintenance and control of quality records, SOPs, documents, and registers;
• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
• Maintain a positive work environment through active team participation and a focus on quality customer service
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Strong customer service and client-focused mindset
• Excellent written and verbal English communication skills
• Strong organizational skills and attention to detail
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Proven ability to work independently and collaboratively within a team
• Proficiency with Microsoft Word and Excel; working knowledge of LIMS is an asset
• Positive, adaptable, and solutions-oriented approach

Required Qualifications

• Completion of Grade 12;
• Minimum of 2 years office related experience;
• Completion of an office administration certificate or diploma preferred.

Physical Demands

• Ability to perform general office duties in a primarily desk-based environment with periods of sitting and computer work
• Manual dexterity required for repetitive, detail-oriented tasks such as data entry and document handling
• Capability to lift up to 10 lbs regularly (and occasionally more with assistance) and carry items over short distances
• Ability to alternate between sitting, standing, walking, and bending throughout the workday
• Occasional exposure to strong or unpleasant odours associated with laboratory samples

Flexibility to work variable shifts, including weekends, as part of a 24/7 operational environment

Our Benefits Include

• An estimated hourly pay of $21.01 CAD at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company

Please note: Benefits vary based on employee status. 

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities.  

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.