
Systems Business Analyst – Microsoft Dynamics 365 Business Central
Job Description
Systems Business Analyst – Microsoft Dynamics 365 Business Central
Department: Information Technology
Employment Type: Full Time
Location: Remote
Compensation: $120,000 - $145,000 / year
Description
Thorne is seeking an experienced Business and Technical Analyst to join our team. The ideal candidate will bring 8+ years of experience implementing, managing, and supporting Microsoft Dynamics 365 Business Central (BC) solutions. This role requires a strong blend of functional and technical expertise, leadership capability, effective communication skills, and a passion for delivering solutions that drive measurable business value.
RESPONSIBILITIES
- Contribute to the ongoing transition from Dynamics NAV to Microsoft Dynamics 365 Business Central.
- Partner with business stakeholders to gather requirements, analyze needs, and translate them into scalable ERP solutions.
- Serve as the lead analyst for the Order-to-Cash process.
- Configure and optimize Business Central to align with evolving business requirements.
Collaborate with technical teams to design and implement integrations with third-party systems (e.g., Salesforce Order Management (OMS), WMS, Data Warehouse, EDI). - Provide end-user training and ongoing system support, troubleshooting issues as they arise.
- Support vertically integrated ERP initiatives, ensuring projects are delivered on time and within scope.
- Stay current on new BC features and industry trends, proactively recommending system enhancements.
- Support system upgrades, modifications, and enhancements within the BC SaaS environment.
- Evaluate business processes and recommend best practices to streamline workflows and improve enterprise efficiency.
WHAT YOU NEED
- Bachelor's degree in Accounting, Computer Science, Information Technology, Supply Chain, Business Administration, or related field.
- 8+ years of hands-on experience implementing and supporting Microsoft Dynamics 365 Business Central and Dynamics NAV.
- Strong functional knowledge of Business Central modules, including Accounts Receivable, Order Processing, and Fulfillment, along with relevant ISV extensions (e.g., InsightWorks).
- Deep understanding of Order-to-Cash processes withing both DTC and B2B environments.
- Experience with EDI integrations.
- Familiarity with BC extensions, AL development, and integration tools such as Power Automate and APIs.
- Experience managing and supporting Business Central SaaS environments.
- Experience with Salesforce Order Management (OMS) or other OMS platforms preferred.
- Working knowledge of Microsoft Power Platform (Power BI, Power Apps).
- Proven ability to collaborate effectively with stakeholders across all organizational levels, from operational users to senior leadership.
- Strong analytical, problem-solving, and critical-thinking skills.
- Ability to lead and contribute to multiple initiatives in a fast-paced, dynamic environment.
WHAT WE OFFER
- Competitive compensation
- 100% company-paid medical, dental, and vision insurance coverage for employees
- Company-paid short- and long-term disability insurance
- Company- paid life insurance
- 401k plan with employer matching contributions up to 4%
- Gym membership reimbursement
- Monthly allowance of Thorne supplements
- Paid time off, volunteer time off and holiday leave
- Training, professional development, and career growth opportunities