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Job Description
- Support operations and manage resourcing for centralized intake, assessment, and assignment triage of investigations and incidents.
- Provide strategic support for higher tier matters (P0s/crises), Product Area/cross-functional engagement (unique info requests); running syncs/driving consensus and identifying solutions.
- Partner with investigation and incident leads to set Google-wide standards and processes.
- Oversee escalations, working across Regulatory Affairs teams and cross-functional teams and drive solutions.