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Job Description
This is a dual-modality position that requires the Clinical Applications Specialist to provide on-site applications training on PET CT and diagnostic CT systems across the United States. Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services. Consult with physicians and clinicians regarding best clinical practices (e.g., workflow, image acquisition, protocols, image quality, etc.) to maximize each customers satisfaction with CMSU products and services. Determine whether client needs additional training or development and preparing additional training as determined by need. Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs. Complete site reports documenting the daily training details. Provide Pre/Post Communications for both internal and external customers. Maintain technical and clinical proficiency. Diagnose and resolve problems affecting system performance and image quality. Escalate any unresolved issues pertaining to system performance and image quality. Work with service engineers as needed. Complete Alerts and PCRs when applicable. Provide mid-week update to Applications Management and local Canon Team.