Customer Success Manager (CSM)
Job Description
As a Customer Success Manager (CSM) within our Report Hub Team, you will own and grow relationships with key financial services clients, supporting their regulatory reporting operations and acting as a trusted advisor across support, product, and technology teams.
This role combines client engagement, problem-solving, and service improvement giving you direct exposure to complex financial ecosystems and high-impact client interactions.
Why Join Us
Work with Global financial institutions on critical regulatory reporting
High visibility role with direct client ownership
Exposure to product, technology, and regulatory change
Opportunity to shape service improvements and influence product direction
Collaborative, global working environment
Clear progression into Product, Technology or Client Lead Roles.