Practice Operations Manager, Neurology
Job Description
In a world of noise, we find the signal — the pulse of potential. We weave the strands of talent, vision, and purpose into organizations that endure. Blending intelligence with intuition, we honor the human art of connection at the heart of every great company.
About the Job
We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists - trained at a top academic medical center - this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles.
The founding physician is at an exciting inflection point: the practice is growing, and he is ready to bring on a trusted operational partner who will learn the business from the ground up - directly under his mentorship - and help build the infrastructure to support future expansion, including the opening of additional locations.
This is not a "manage the status quo" role. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive alongside one of LA's most respected physicians.
The Mandate
The physician is clear about who will thrive in this role - and who will not.
He is not looking for someone who needs to reinvent the wheel or impose new systems on day one. He is not looking for a bureaucrat or someone who manages from a distance.
He is seeking an operator-learner: someone grounded in healthcare operations, eager to absorb existing systems and processes, and energized by the challenge of running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and ultimately help shape its next chapter of growth.
Key Responsibilities
- Own and oversee day-to-day practice operations - scheduling, patient flow, billing coordination, compliance, and facilities
- Absorb and master existing systems, workflows, and processes before driving optimization or change
- Manage human resources functions including recruiting, onboarding, performance management, and staff development
- Support and execute marketing initiatives to grow the practice's patient base and community presence
- Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance
- Serve as the primary point of contact for vendors, insurance partners, and external stakeholders
- Champion a culture of compassion and responsiveness - ensuring every patient touchpoint reflects the practice's commitment to exceptional care
- Collaborate with the founding physician on strategic planning and operational groundwork for future practice expansion
Ideal Profile
- Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment
- Solid foundation in practice administration - scheduling, staffing, compliance, billing cycles, and day-to-day operational execution
- A learner's mindset: eager to understand how things work before proposing change
- Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced clinical setting
- Genuine commitment to patient-centered care and a people-first approach to team leadership
- Entrepreneurial energy paired with operational discipline - you want to build something, not just maintain it
- Clear desire to grow into a Senior Operations Manager or Director of Operations role as the practice scales
- Ambition to be part of - and eventually help lead - the opening of new practice locations
Location & Work Model
- Westside, Los Angeles, CA
- Full-time, on-site
Compensation
- Base salary: Starting at $130,000; final compensation commensurate with experience
- Bonus: Discretionary
Equal Opportunity & Non-Discrimination Statement
Signal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws.
We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.