Job Description
Job Overview:
We are seeking an experienced and highly capable Senior Salesforce Administrator to support and enhance
our Salesforce platform. The ideal candidate brings advanced platform expertise, a strong understanding of scalable system design, and hands-on experience implementing complex automation and improving legacy architecture.
The Senior Salesforce Administrator will regularly work with stakeholders to gather requirements, document business processes, and contribute to solution architecture in a collaborative manner. Their primary responsibility is to deliver high quality, scalable, extensible implementations that support both current and future business needs.
Key Responsibilities:
• Serve as a primary administrator for Salesforce, collaborating closely with another Salesforce
administrator for direction, strategy, and architectural review.
• Design, build, and optimize complex Salesforce Flows and automation to support advanced business
processes, ensuring scalability, maintainability, and best practices.
• Improve legacy development, and existing architectural components by refactoring outdated
configurations, workflows, flows, and processes.
• Implement new system integrations, including data mapping, workflow logic, error handling, and crosssystem synchronization requirements.
• Configure and maintain Salesforce objects, fields, record types, permission sets, profiles, validation
rules, page layouts, Lightning apps, and other advanced platform features.
• Execute and manage project tasks, enhancements, and platform updates based on a defined strategic
plan.
• Support data integrity and quality initiatives, including advanced data loads, data transformations, and
ongoing data maintenance.
• Develop and maintain sophisticated reports and dashboards to support visibility into operations and
business performance.
• Meet with stakeholders to gather requirements, understand business needs, and document processes
in clear, actionable formats.
• Collaborate with team members to architect improved solutions, ensuring technically sound, extensible,
and scalable implementations.
Qualifications and Skills:
Required:
• Salesforce Certified Advanced Administrator (must hold).
• Minimum 5 years of hands-on Salesforce administration experience, including designing and deploying
complex Flows.
• Demonstrated experience improving legacy architecture and modernizing Salesforce implementations.
• Strong understanding of complex workflows, criteria-driven automation, and data relationships.
• Experience implementing or supporting integrations between Salesforce and external systems.
• Excellent analytical, documentation, and communication skills.
• Proven ability to execute project-based tasks and deliver high-quality technical solutions.
Preferred:
• Platform App Builder Certification (a plus).
• Salesforce Certified CPQ Administrator (a plus).
• Experience administering Certinia (FinancialForce) PSA.
• Tableau Cloud experience.
• Experience with sales and marketing automation tools such as SalesLoft or engagement platforms.
• Familiarity with Apex, SOQL, or LWC helpful but not required.