Entry Level Customer Service Assistant
Job Description
We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to build a career in customer service while contributing to a fast-paced and professional environment. You will play a key role in ensuring a positive customer experience by providing accurate information, resolving inquiries, and supporting daily operations.
Responsibilities
- Serve as the first point of contact for customer inquiries
- Provide accurate information regarding products and services
- Assist customers with requests, concerns, and general support
- Maintain clear and professional communication at all times
- Update and manage customer records in internal systems
- Collaborate with team members to ensure efficient service delivery
- Support administrative and operational tasks as needed
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Problem-solving mindset with attention to detail
- Ability to work both independently and as part of a team
- Professional attitude and willingness to learn
- Basic proficiency with computer systems and office tools
- Competitive salary package
- Growth opportunities within the company
- Skill development and ongoing training
- Supportive and professional work environment
- Full-time position with stable scheduling