Benefit Advisor and Fleet Coordinator

You will be a key member of Arabelle Solutions HR Service Team, and play a pivotal role in ensuring a seamless and supportive experience for employees while working with the company. The Benefit Advisor and Fleet coordinator role is at the forefront of HR operations, handling critical employee and HR-related queries with efficiency and empathy. Collaborating closely with HR business partners and senior experts, the role drives essential processes that contribute to a high-quality HR service experience.

Roles and Responsibilities:

• Be the coordinator and administrator of the Fleet Management benefit for Europe -ish region.

• Be the contact point to the employees and coordinate their queries to Fleet company.

• Arrange the car ordering, renewal and leaver car process

• Coordinate the annual driving license check process

• Administer employee benefits programs, including health insurance, retirement plans, and other Benefits initiativesfor different countries

• Provide guidance and address employee queries in a professional, timely manner, ensuring on exceptional employee experience.

• Reconcile pay and benefits related invoicing and payment submissions and ensure timely in put to tax authorities, pensions providers, benefits plans etc.

• Collaborate with external vendors, such as benefits providers and payroll service providers, to resolve issues and ensure smooth operations.

• Interfacing with the payroll team providing benefits input for the payroll deadlines.

• Take part in regional benefit harmonization projects and annual review processes and adapt the changes with the brokers, service providers and in the appropriate systems. 

• Create Purchase Requisitions where required

• Close collaboration with the payroll team to ensure the fulfillment of payroll legal and service delivery requirements.

• Create and update Standard Operation Procedures.

• Ensure that high standards of accuracy and quality by taking ownership of compliance with relevant legal requirements and Arabelle Solutions’ policies.

• Tackle operational issues and process challenges, identifying root causes and implementing practical solutions to foster smooth operational environment.

• Develop and maintain expertise by staying current with both internal updates and industry best practices, actively sharing insights with colleagues to support continuous improvement.

Desired Characteristics:

• Strong problem-solving skills with the ability to swiftly identify and present creative, collaborative solutions.

• Comfortable working in a fast-paced, dynamic environment, adept at navigating complexity and engaging with multiple stakeholders.

• Excellent communication skills with a strong commitment to delivering high-quality customer service at all levels.

• Proven ability to prioritize tasks effectively, balancing different deadlines and levels of complexity.

• Exceptional attention to detail, analytical acumen with strong reporting skills.

• Strong customer focus with a genuine desire to provide proactive support to employees.

• Approachable and responsive manner, able to build rapport and establish connections with employees at all levels.

• Flexible and resilient with the adaptability needed to thrive in an ever-evolving environment.

• Bachelor’s degree in Human Resources or related field or equivalent learning through experience.

• Proficiency in English both spoken and written.

• Relevant professional work experience, ideally in a service-oriented environment.

• Prior experience working with Workday or other ticketing system is an advantage.

• Proficiency in an additional language such as German, Polish is a plus.

Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.

At Arabelle Solutions, we know diversity makes teams and business stronger.