Manager, International Process Improvement

Job Summary

The Manager, International Process Improvement is a hands-on, impactful leadership role within the Global Operations organization. This role is fully accountable for the day-to-day management, service delivery, and strategic optimization of two primary pillars: the Global Fleet program and GSA (Germany, Switzerland, Austria) Business Operations administrative support.

Leading a team that includes the Senior Specialist, Process Excellence, the Manager serves as a Global Service Owner (GSO). The primary mission is to establish a center of excellence by deploying design thinking, process-led solution design, and continuous improvement (CI) methodologies. The successful candidate will stabilize and run these international corporate services, while aggressively driving digital transformation, automation (RPA), and AI-enabled workflows to enhance the internal customer experience.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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