0000001360.ASST DIRECTOR VETERAN SERVICES.VETERANS COUNTY SERVICES

Supervises the daily activities of Assistant Veterans Service Officers in processing benefit claims cases for eligible Veterans in Dallas County. Reviews and monitors staff productivity and adjusts as necessary to ensure maximum client outreach for the requested Veteran assistance. Interviews, counsels, and assists in obtaining benefits for eligible Veterans, military personnel, and their dependents. Provides information regarding programs and services to Community Veterans and to Community organizations. Assists the Veteran Service Officer/Director with formulating and administering the Department's budget, workload statistics, policies and procedures and with overseeing the overall operations of the Department.

Management Scope: Supervises non-exempt staff.