International Operations Coordinator - Chicago, IL

The International Operations Coordinator is responsible for managing and growing customer accounts across international freight modes, including ocean freight, air freight, and international ground transportation. This role serves as the primary operational contact for international shipping customers, overseeing end-to-end freight forwarding processes, ensuring compliance with customs and trade regulations, and maintaining service excellence across global supply chains. The International Operations Coordinator is accountable for executing customer KPIs, maximizing profitability, and resolving operational exceptions in a fast-paced, complex environment. This individual must have a deep understanding of international freight markets, Incoterms,...