Project Manager

The Senior Project Manager, reporting to the Senior Manager, Project Management, plays a critical role in Zaelab's Delivery team, owning project execution from kickoff through launch. You'll lead e-commerce implementations, coordinate with offshore development teams, and act as the trusted advisor for client stakeholders. Success in this role means balancing technical feasibility, client satisfaction, and project profitability.

Your Key Responsibilities:

• Lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
• Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
• Serve as primary point of contact for client stakeholders, executives, and internal team members.
• Maintain the tools and documentation required for Zaelab's implementation projects.
• Report project performance using appropriate tools and techniques.
• Successfully manage relationships with clients and team members.
• Collaborate within the Project Management team to continuously improve solutions and processes.
• Strive to understand the technology systems and e-commerce industry that Zaelab supports.