Production & Quality Technician
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Job Description
Location
Middle Village
Business Area
Workplace Operations and Supply Chain
Ref #
10050667
Production & Quality
We’re looking for a PC/Laptop Technician to join the Production & Quality team at Metro. You’ll test, repair, image and configure PCs and laptops, troubleshoot hardware issues, and help improve the processes that keep our operation running smoothly.
At our company, we believe in empowering people, embracing diversity, and cultivating a culture of collaboration and inclusion. We are committed to creating an environment where every team member feels valued and supported.
What You’ll Be Trusted to Do:
- Maintain a consistent daily workflow to ensure all Production tasks are completed accurately and on time. This includes testing, repairing, imaging, and configuring of Pc’s and laptops.
- Exhibit strong organizational skills and attention to detail to maintain high-quality output.
- Demonstrate strong independent problem-solving skills by proactively identifying issues, analyzing root causes, and implementing effective solutions.
- Support and resolve technical issues regarding Bloomberg hardware offerings.
- Partner with team members to plan and allocate resources in alignment with monthly targets and operational goals.
- Drive continuous improvement initiatives in production and repair processes.
- Collaborate with peers in a dynamic, team-oriented environment to achieve shared goals and drive success.
- Engage and manage key stakeholders across internal teams and external partners to ensure alignment and successful execution of initiatives.
- Apply project management with best practices to plan, execute, and monitor regional initiatives and cross-functional projects.
- Work closely with cross-functional Supply Chain teams, including Warehouse, Planning, and Logistics, to ensure seamless operations.
- Ensure that Bloomberg and Customer data are handled according to Bloomberg’s policies.
What You’ll Bring:
- Bachelor's degree in computer science, Information Technology, or related field.
- Strong technical expertise in computer, laptop, and mobile hardware, including installation, repairs, configuration, troubleshooting, and upgrades.
- Excellent communication and presentation skills.
- A proactive, independent mindset with a collaborative spirit.
- Strong problem-solving abilities and a customer-centric approach.
- Exceptional organizational skills with the ability to manage multiple initiatives simultaneously.
What We’d Love to See:
- In-depth knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), and a strong working knowledge of Windows operating systems.
- Experience using SAP software and systems.
- Adaptability in a fast-paced, evolving environment.
- Solid understanding of end-to-end Supply Chain processes and best practices.
- Certification or formal training in project management (e.g., PMP, Agile) is a plus.
Salary Range = 85,000 - 105,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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