Advanced Field Service Engineer

Advance Field Service Engineer (Aero)

Ha Noi, Vietnam

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. 

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact. 

As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

Key Responsibilities:

• Troubleshoot and resolve complex technical issues for customers. Ensuring customer satisfaction and added value to Honeywell by providing the required product and customer support for Honeywell Products, Systems and Service. 
• Analyze technical issues and determine corrective action plan. 
• Support newly delivered aircraft, Entry into Service (EIS)
• Participate with Business Units to provide input with regard to the planned effort to develop and deploy the support requirements for the Product, System and Services.
• Collaborate with cross functional teams for successful solution implementation
• Participate in the concurrent development process with the systems team to ensure Customer & Product Support (C&PS) requirements are included in the development. 
• Provide technical assistance and training for customers as required. Stay updated with industry trends and provide improvement recommendations

Key Experience & Capabilities:

• 10 years of Aviation related experience 
•  Associate's degree in relevant technical discipline 
• Customer facing experience required • Working knowledge of Avionics or Mechanical equipment and systems, and system software installed on commercial air transport aircraft.
• Ability to travel on short notice to support aircraft on ground. 
• Ability to work non-standard hours (weekends and holidays) as needed.
• Project management and problem-solving skills

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk 

Discover More 

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more. 

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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