Case Manager
Job Description
Compensation:
CS117: $47,550 - $62,149. Final salary to commensurate with education and experience.Compensation Type:
SalaryEmployment Type:
RegularFLSA:
ExemptScheduled Weekly Hours:
40Position Summary
The Case Manager provides case management and academic services for SFCC students with disabilities. Coordinates with faculty and staff to ensure students receive appropriate accommodation and support. Monitors student progress and adjusts support plans as needed to address evolving needs. The Case Manager does not supervise others.Duties & Responsibilities
Ensures students with disabilities receive appropriate accommodations and support to succeed academically by conducting confidential intake interviews, collecting disability documentation, and evaluating course placements while determining reasonable accommodations.
Issues letters of accommodation and collaborates with faculty and staff. Maintains comprehensive student files and database records, including intake paperwork, accommodation requests, documentation of disability, and records of student meetings and actions taken.
Interprets and applies ADA, Section 504, Title IX, FERPA, institutional policies, and procedures to guide accommodation decisions, protect student rights, and ensure compliance with federal and state regulations.
Provides individualized case management for students as needs arise such as low grades, communication concerns with instructors, and the need for study skill development.
Provides academic advising, facilitates registration and financial aid procedures, and makes referrals to appropriate college services and community resources.
Advocates for accessibility and inclusivity by researching and recommending effective methods for procuring texts in alternative formats to support diverse learning needs and enhance educational resources for all students.
Develops and executes a comprehensive technology plan for the department, researching and integrating best practices for adaptive technology. Encourages student utilization of these resources by promoting awareness of available adaptive technologies.
Enhances the skills and knowledge of faculty and staff through continuous training and professional development, ensuring they are well-equipped to support students effectively and utilize best practices in their roles.
Facilitates smooth transitions for high school students, parents, and faculty by devising comprehensive transition programs that prepare them for the academic and social challenges of college life.
Creates and participates in presentations, meetings, and workshops to develop student support, including accommodation plans, disability services, and retention strategies.
Knowledge, Skills, & Abilities
Knowledge of Americans with Disabilities Act regulations.
Knowledge of disability services principles and practices.
Knowledge of case management principles.
Knowledge of disabilities and related challenges.
Knowledge of available assistive and adaptive technology.
Knowledge of computers and job-related software programs.
Knowledge of college policies and procedures.
Knowledge of records management principles.
Skill in developing and maintaining supportive and respectful relationships with individuals.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.
Minimum Qualifications:
Bachelor’s degree in Human Services, Behavioral Sciences, Social Sciences, or related field.
Three (3) years of job related experience.
Required education may be substituted for relevant experience (above the minimum required) for up to two years.
Preferred Qualifications:
Bilingual (English/Spanish)
Physical Demands
The work is performed in a typical office environment. The employee occasionally lifts up to 25 lbs.
Schedule Designation
Typically 8:00 a.m. - 5:00 p.m., Monday through Friday. May be required to work afterhours and/or weekends.
This position will be required to work onsite in Santa Fe, NM.
Best Consideration Date: 05/01/26
Instructions to Applicants:
Please add the following required documents to your application in the "Resume Drop Box" section of your application:
Resume
Cover Letter
Unofficial Transcripts
Notice of Background Check and Education Verification:
All offers for employment with Santa Fe Community College (SFCC) are contingent upon a successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.
Additional Comments to Applicants:
Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC’s Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.
EEO Statement:
As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.
ADA Statement:
The SFCC is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
SFCC Recruiting Statement:
Santa Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community!
For additional jobs apply at https://jobs.sfcc.edu