Senior People & Culture Advisor

About the opportunity

This is an exciting opportunity for a Senior People & Culture Advisor to join our fast-paced retail pharmacy business, supporting leaders across our store network, head office, and distribution centres.

Partnering with leaders across NSW and ACT, you will provide practical, hands-on advice on a broad range of people matters, with a strong focus on performance, conduct, and employee relations. You will coach leaders to manage their teams effectively, navigate challenges, and make consistent, well-informed decisions.

This role also includes responsibility for leading and developing an Advisor, making it a great opportunity for someone stepping into or building their leadership capability.

This is a full-time role based in our Preston Support Office (onsite 4 days per week), with occasional travel to support your interstate portfolio.

What does a typical day look like?

Reporting to the Head of People & Culture – Advisory, your responsibilities include:

• Build trusted relationships with leaders across your portfolio, including State and Territory Managers
• Lead and develop a direct report, building capability and performance
• Provide clear, practical advice on people and employment matters
• Coach leaders to manage performance, conduct, and employee relations issues
• Support grievance and workplace investigations to ensure fair and timely outcomes
• Interpret and advise on employment legislation, Awards, Enterprise Agreements, and policies
• Prepare employee-related correspondence and documentation
• Identify themes and work proactively with leaders to improve outcomes
• Maintain accurate and confidential records
• Contribute to improving P&C processes and ways of working

In this role, you will gain:

• Exposure to a large and diverse retail network
• The opportunity to build leadership capability and influence business outcomes
• A role that combines hands-on advisory work with leadership development
• A supportive team focused on partnership and continuous improvement

Who are we looking for?

We are looking for an experienced People and Culture professional who thrives in a high-volume environment and delivers practical, business-focused outcomes.

You will bring strong employee relations capability and the ability to coach and influence leaders to confidently manage people matters.

You will possess the following skills and experience:

• Experience as a Senior People and Culture Advisor / Business Partner with strong ER capability
• Experience in multi-site or high-volume environments (retail preferred)
• Proven ability to coach and influence leaders
• Experience leading or mentoring others, or readiness to step into leadership
• A balance of reactive case management and proactive thinking
• Sound knowledge of employment legislation, Awards, and Enterprise Agreements
• Strong communication, judgement, and prioritisation skills
• A practical, solutions-focused approach and understanding of operational environments

Why join us?

• Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long‑term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.
• Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.
• Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.
• Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.
• Exclusive savings – Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.
• Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.
• Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.
• Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About us

Sigma Healthcare is powering pharmacy!  We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty!  We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia.  With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.