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Audio Visual Technician
San Jose, CA$31.73 - $39.98 / hourPosted 3 months ago
Full-timeonsitemid
Job Description
Audio Visual Technician
Department: AV Services
Employment Type: Full Time
Location: Provident Credit Union Event Center
Compensation: $31.73 - $39.98 / hour
Description
Position Overview
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.
Mission
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.
Mission
The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.
Job Summary
The Audio Visual Technician is responsible for the first point of contact for clients and guests in an event space. They perform services such as the setup, operation, and strike of event spaces, audio, lighting, video, staging, electrical and/or other technical equipment, and provides high quality, efficient, and effective production of events within SU Facilities and other indoor/outdoor campus locations. Under direct supervision of the Assistant Manager, performs AV technical services and maintenance as assigned.
Essential Functions and Tasks
Essential Functions and Tasks
- Provides AV support, services and resources including but not limited to set up, strike, and operation of audio, lighting, video, staging, electrical, and/or other technical equipment.
- Supervises use of SU audio visual technical equipment by campus or outside groups during events.
- Assists clients, guests, and/or other SU staff in operation of audiovisual systems.
- Assists in maintenance, troubleshooting, and repair of technical systems and equipment.
- Assists in training of other Audio-Visual Technicians and/or other SU staff in the operation of technical systems, including safety, and in monitoring of performance.
- Assist Student Union Event Services team members in supporting all special event programs and services
- Assist SU Operations team in the implementation of the protocols for safety, security building patrons during SU building events.
- Participates in meetings as needed for the purpose of conveying and gathering information required to perform job functions.
- Assist the Director of Facilities to report maintenance concerns and damage to equipment and resources.
- Works with SUI Student Success and Assessment team to ensures learning outcomes are developed and assessed annually for the student staff.
- Performs additional job-related duties as assigned.
Qualifications
Minimum Qualifications
- Requires an Associate of Arts, Science or General Studies degree with a minimum of 1 year of experience in technician role and responsible for technical assignments.
- 1-2 years’ experience in customer service-based environment.
- Current CPR/First Aid and AED certifications required or must be obtained within the first month of employment.
- A strong ear for sound variants and technical aptitude.
- Scissor and Fork/High Lift certification. during first six months of employment.
Preferred Qualifications
- Bachelor’s degree with 1-2 years previous experience with live event production strongly preferred
- Advanced knowledge of AV services and technical application of equipment.
- 2 years’ experience in customer service-based environment.
Knowledge, Skills, and Abilities (KSAs)
- Basic understanding of sound, lighting, and video systems.
- Basic understanding of electricity, including electrical theory and safety.
- Basic understanding of staging and rigging principles and safety procedures.
- Basic computer skills and basic understanding of Microsoft Office preferred.
- Maintains professional attitude and conduct at all times as a customer service example for event clients and guests, and for other Event Services and Student Union staff.
- Ability to rapidly acquire and develop skills and an ability to follow directions.
- Good verbal and written communication skills and ability to prepare written reports as necessary.
- Demonstrated ability to make decisions and judgements that will reflect positively on the Student Union.
- Ability to work with little or no supervision and ability to direct the work of others.
- Working knowledge of SU policies and procedures and familiarity with Occupational Health and Safety.
- Experience in computer applications such as: Google Suite (Gmail, Docs, Slides, Sheets, Forms, etc.) Microsoft Office (Word, Excel, PowerPoint, etc.).
Work Requirements
Physical Demands and Work Environment
- The position works in a wide variety of environments including both a typical office as well as an outdoors and indoor facility program-oriented environment.
- The physical demands of this position are described below
- Sitting, walking, and standing for extended periods of time.
- Twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
- Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
- Physical ability to lift, carry, push, or pull objects frequently 10-25lbs, occasionally 26-50lbs.
- Hearing and speaking to exchange information in person or on the telephone.
- Frequently works in noisy environments.
- Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator
- The postion works a schedule based on business needs 7 a.m. - 11 p.m, Monday - Friday, will work evenings, weekends, and holidays as required. Must be able to work a flexible schedule including long and/or irregular hours
Employment Information & Policies
Benefits
This position is employed through Student Union at San Jose State University which offers an excellent benefits package including Medical, Dental & Vision insurance (fully paid on selected packages by the company for the employee and dependents), Life and Supplemental Insurance, Vacation, Sick Leave, paid Holidays, 403(b) retirement program, tuition reimbursement, employee development opportunities and more.
This position is employed through Student Union at San Jose State University which offers an excellent benefits package including Medical, Dental & Vision insurance (fully paid on selected packages by the company for the employee and dependents), Life and Supplemental Insurance, Vacation, Sick Leave, paid Holidays, 403(b) retirement program, tuition reimbursement, employee development opportunities and more.
Post-Employment Benefits: The Student Union, Inc. provides lifetime retiree medical and dental coverage to eligible employees and their dependents who retire at the age of 55 and have 5 or more years of employment with the Student Union, Inc.
Equal Opportunity/Affirmative Action
The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, pregnancy, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination, and the affirmative recruitment of a diverse, multi-racial community of students, faculty and staff.
The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, pregnancy, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination, and the affirmative recruitment of a diverse, multi-racial community of students, faculty and staff.
Background Check and Fingerprinting
Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work performed.
Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work performed.
In some cases, the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background.
California State University (CSU) Learning & Development
Within the first month, all employees are required to complete the following compliance online training sessions through CSULearn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from [email protected].
Within the first month, all employees are required to complete the following compliance online training sessions through CSULearn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from [email protected].
- Injury and Illness Prevention Program
- Discrimination and Harassment for Supervisors/Non-Supervisors
- Gender Equity and Title IX Prevention Program (Title IX)
- Data Security and FERPA
- Mandated Reporters of Child Abuse
California Child Abuse and Neglect Reporting Act
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.