GBS Intermed A/R Associate Spain and Portugal

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Job Description:

Description:

This position is responsible for overseeing the Spain and Portugal region, providing support across both countries and the SCS and SP business units. The role operates across multiple core team processes, ensuring efficient execution and strong cross-functional collaboration.

He/She also manages internal and external customer inquiries and responses regarding issues affecting the cash application process.

Responsibilities:

-Conduct research and data investigation activities.

-Manage and process applications.

-Perform detailed analysis to support decision-making.

-Responds to customer inquiries within required service level agreement.

-Handle refund management processes.

-Execute mass case applications.

-Manage escalations and ensure proper follow-up and resolution.

-Prepare and deliver accounts receivable reports.

Qualifications:

- Bachelor’s, Technical or technological degree in administrative or finance related fields.

-Prior experience in administrative or finance related fields (6 months preferably)

- Intermediate English proficiency 70%

- Intermediate Excel skills and knowledge.

- Punctuality and strong sense of responsibility.

- Ability to work effectively in a team environment.

- Assertive and professional communication skills

Grade 007
Nightshift - Monday to Friday: 2:00 am - 11:30 am. (44 weekly hours)
Medellin.

Employee Type:
 

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