Digital Operations Specialist - Onsite

POSITION SUMMARY:

The Digital Operations Specialist helps drive the onboarding and execution of product offerings and performs key operational and analytical tasks to optimize the performance of BPS websites. A key contributor within the Digital team, the Digital Operations Specialist, will have a large focus on helping to build and manage the assortment of products that are fulfilled directly by BPS vendor partners. Key responsibilities include assisting with vendor and product setup and monitoring order fulfillment processes to ensure great customer experiences.

This is an onsite position located in Springfield, Missouri.

ESSENTIAL FUNCTIONS:

• Leverages acquired knowledge of systems and processes to drive the onboarding of vendors and product data that become BPS web offerings.
• Leverage knowledge of product data and ecommerce requirements to ensure the accuracy and completeness of vendor partner data.
• Communicates and coordinates effectively with a broad cross functional internal team and with vendor partners.
• Provides reporting and analysis to key stakeholders with recommendations.
• Builds reports using reporting tools, synthesizes data from multiple sources/reports to put together a final output for stakeholders.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Preferred Degree: Bachelor’s Degree in business, Computer Science, Information Systems or related preferred
• Experience: 3 years’ experience in ecommerce/online marketplace operations, merchandising, marketing, digital media or related field.

KNOWLEDGE, SKILLS, AND ABILITY:

• Proficient with Microsoft Excel to organize and transform data into information
• Understanding of essential web system behaviors and technologies
• Organizing skills, time management, and task switching / prioritizing
• Dependable, agile, and team-oriented, able to excel in a fluid and fast-paced environment
• Excellent communicator in written, verbal, and ideally, graphic execution.  Uses the most effective method to achieve the needed result. Need to communicate with all in-house and external teams effectively and politely

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Regularly performs computer work and sits.
• Occasionally walks and stands.
• Seldom/never lifts up to 50lbs.

INDEPENDENT JUDGEMENT:

• Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Bass Pro Shops