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Senior Manager-Back-End/Voice/ Customer Service-Inbound - English customer service
EXL Service
Noida, Uttar PradeshPosted 3 months ago
Work From Officesenior
Job Description
- People management and leadership skills.
- Capability to conduct an appraisal discussion and assess different levels of performance and potential.
- Capability to communicate with large teams.
- Appreciation of the domain needs of the process and its key drivers.
- Reasonable level of business perspective regarding the internal functioning of BPO/EXL.
- Good networking capability and Client facing skills.