Orthopedic Technologist - DME

Job Summary:

Under general supervision, the Durable Medical Equipment (DME) Technician assists physicians with care and treatment to orthopedic patients prescribed a DME product. The position properly fits and applies braces, crutches, and other orthopedic soft goods. The position maintains/oversees clean and well-stocked DME inventory areas. Position may assist in obtaining pre-certification and authorization of products.

Essential Duties and Responsibilities:

The essential duties of the position include the following. Other duties maybe assigned.

Key Functions:

• Patient Care and Counseling:
• Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations
• Perform patient scheduling for custom products, education, order processing, delivery and call backs
• Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines. Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility).
• Provides excellent customer service to patients by listening and appropriately serving patients
• Contributes to an overall positive work atmosphere through actions and attitude
• Relays relevant information to the appropriate internal staff
• Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R.
• Participates in office meetings and educational activities
• Maintains work area in neat and orderly manner
• Complies with HIPAA procedures
• Other duties as assigned
• All employees have a responsibility to comply with our organization’s policies and procedures, code of conduct.

Supervisory Responsibilities: None.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience.