Job Description
Assists the Library staff in library operations & service desk work, including performing daily library functions and assisting with reports, special programs, etc. Position is a seasonal, part time temporary position that requires working evening and weekend hours.
Reports to Library Director or designee. This is a non-supervisory position. Has frequent contact with the general public, other city departments, schools, and organizations.
ESSENTIAL DUTIES: This is a description of the way this job is currently performed; there is potential for accommodation.
- Under close supervision, works service desks, reshelves and shifts materials, assists patrons in checking out, returning, and locating materials and information, uses computers, and answers the telephone.
- Under close supervision, assists with technical and physical processing of purchased, acquired, and donated library materials.
- Provides quality customer service to the general public, City staff, and all other work contacts, puts up seasonal decorations, and uses various equipment.
- Reshelves all library materials; maintains shelf order, and shifts materials especially during library rearrangement and inventory.
- Performs various light custodial tasks such as dusting, emptying waste baskets, cleaning library materials, etc.
- Performs such other duties as may be assigned.
KNOWLEDGE AND ABILITIES:
Knowledge of:
- Good customer service principles; the Dewey Decimal System.
Ability to:
- Work well with adults and children
- Perform basic mathematical computations
- Understand and follow verbal and written instructions
- Speak and write effectively
- Type accurately at a speed of 30 words per minute
- Learn to operate standard word processing and spreadsheet computer software
- Establish and maintain effective working relationships with organizations, schools, employees, and the general public
- Work requires evening and weekend hours or other schedules as assigned.
- Regular and timely attendance is required.
ACCEPTABLE EXPERIENCE AND TRAINING: None required
CERTIFICATES/LICENSES REQUIRED: None required
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Innovation |
Customer Focus |
Integrity |
Excellence |
Respect |