Quality Assurance Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Quality Assurance Manager in United States.

This role offers an exciting opportunity to lead operational quality initiatives within a large-scale, mission-critical IT services environment supporting federal programs. The position focuses on ensuring service reliability, SLA compliance, and operational excellence across infrastructure, application support, and service desk operations. You will work closely with cross-functional technical and operations teams to improve performance governance, incident management, and continuous service improvement processes. The ideal candidate combines strong IT operations expertise with a data-driven mindset and a deep understanding of regulatory and compliance frameworks. This role is well-suited for professionals passionate about operational stability, process optimization, and delivering measurable service quality improvements. The environment is highly collaborative, remote-friendly, and centered on innovation, accountability, and customer-focused outcomes.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Quality Assurance Manager in United States.

This role offers an exciting opportunity to lead operational quality initiatives within a large-scale, mission-critical IT services environment supporting federal programs. The position focuses on ensuring service reliability, SLA compliance, and operational excellence across infrastructure, application support, and service desk operations. You will work closely with cross-functional technical and operations teams to improve performance governance, incident management, and continuous service improvement processes. The ideal candidate combines strong IT operations expertise with a data-driven mindset and a deep understanding of regulatory and compliance frameworks. This role is well-suited for professionals passionate about operational stability, process optimization, and delivering measurable service quality improvements. The environment is highly collaborative, remote-friendly, and centered on innovation, accountability, and customer-focused outcomes.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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