Senior Manager, Country Operations

At APL Logistics, we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What’s our secret? Never thinking in terms of ‘I’ and ‘You’. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.

Right now, we’re looking for a new colleague to join our Operations Team in the position of Senior Manager, Country Operations. 

Key Responsibilities:

 

• Leading the transformation of APL Logistics Turkey as a key part of our EMEA strategy

• Optimising and leading the growth of our Turkey country operations with a focus on our consolidation activities

• Establishing our Regional Export Control Tower operations and developing best in class customer solutions to support our regional export strategy

• Responsibility of P&L for the financial performance of the country and to drive margin improvement across all products

• Owning key operational metrics: Delivery Time, Service Level Agreements, Continuous Proactivity, and response to the customers

• Managing the continuous customer communication, increasing Customer Service Performance

• Implementing strategic projects within Turkey and aligning on a regional level

• Working closely with other stakeholders in the region and strengthening relationships 

What we are looking for:

 

• Bachelor’s degree in a Logistics related field preferred or equivalent

• Strong background and proven experience in freight forwarding, procurement, order management within the logistics industry

• At least 8 years’ experience within a leadership position

• Strong leadership and interpersonal skills through prior experience ideally on a regional level

• Proven track-record of meeting and improving relevant KPIs

• Excellent customer-service orientation

• Fluency in both Turkish and English are essential

What we offer: 

 

• Participation in our global Cash Bonus Plan

• Flexible working times & a hybrid work model

• Private Medical insurance

• Transportation allowance

• Lunch allowance

• Regular trainings 

• Working in an open team with a supportive working atmosphere

• Team events

• Monetary benefits for service anniversaries

• Office location in Nisantasi