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Job Description
- Drive Google Pay India’s merchant acquiring platform/ business and payment flows by identifying, structuring, and scaling strategic partnerships.
- Serve as the primary liaison with banks, National Payments Corporation of India (NPCI), and key external partners to streamline merchant acquiring, core payment processing, and settlement workflows.
- Lead end-to-end partner negotiations and contracting processes to successfully launch and support new Form of Payment (FOPs), initiatives, business models.
- Co-ordinate external and internal liaison across cross-functional teams on acquiring programs, reliability management, Payment Aggregator Compliance and other partner operations work-streams, identifying changes in business Standard Operating Procedure (SOP) where needed.
- Oversee the delivery of compliance changes across cross-functional partners as necessitated by new NPCI and RBI guidelines, proactively identify and resolve bottlenecks in merchant onboarding, systems reliability, system migrations, and operational audits to protect core business metrics.