Program Management Coordinator

SUMMARY

The Program Management Coordinator supports the execution of customer programs by providing administrative and operational support to Program Managers and cross-functional teams. This role ensures programs stay organized, on schedule, and aligned with customer and company requirements through coordination of documentation, tracking of key metrics, and facilitation of communication across teams.

ESSENTIAL FUNCTIONS

• Provide administrative and operational support to Program Managers across multiple programs
• Maintain program schedules, action item logs, risk registers, and meeting documentation
• Coordinate internal and customer meetings, including agenda preparation and follow-up actions
• Track program deliverables, milestones, and deadlines; escalate risks or delays as needed
• Prepare and maintain program documentation, reports, and presentations
• Serve as a liaison between Program Management and internal teams including Engineering, Manufacturing, Quality, Supply Chain, and Finance
• Support customer communication by organizing correspondence, data requests, and reporting
• Maintain and update customer portals, including purchase order entry and engineering document retrieval
• Assist with change management activities, including tracking scope, schedule, and cost impacts
• Ensure documentation is controlled and compliant with internal procedures and customer requirements
• Support audits, program reviews, and customer or regulatory reporting as required
• Maintain data accuracy within ERP, MRP, or project management systems

KNOWLEDGE

• Program and project coordination processes
• Documentation control and reporting practices
• ERP, MRP, and project management systems
• Customer communication and coordination processes
• Basic understanding of manufacturing or aerospace environments preferred

 

COMPETENCIES

• Strong organizational skills and attention to detail
• Effective written and verbal communication
• Ability to manage multiple priorities in a fast-paced environment
• Problem-solving and follow-up skills
• Ability to work independently and collaboratively
• Strong time management and accountability

 

EXPERIENCE AND EDUCATION

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Business, Project Management, or related field preferred
• Experience in a program coordination, administrative, or project support role preferred
• Experience in manufacturing, aerospace, or regulated environments preferred
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) required
• Experience with ERP/MRP or project management tools preferred

 

WORKING CONDITIONS

• Combination of office and manufacturing environment
• Occasional time spent on the shop floor
• Prolonged periods of sitting and computer use
• Repetitive use of hands, wrists, and arms
• Ability to lift up to 50 pounds with or without assistance

 

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S. Citizen or Permanent Resident
• If a Security Clearance is required:
  • Candidates "must/may need" to be able to obtain and maintain a DoD Security Clearance
  • Successful candidates must be able to secure Program Access approval