Customer Service Representative - Part Time

We’re looking for a Part-time Customer Service Representative, The work location for this position is Davenport, FL , and is considered a fully on-site role. 

• Process Bidder Payments

• Contact successful bidders to advise payments, appointment booking, and pickup process.

• Track interactions relating to customer requests and proactively reports areas of customer concerns.

• Ensure confidentiality while dealing with bidders and consignors.

• Provide customers with information about upcoming auctions and auxiliary services.

• Ensure that superior customer service is delivered at all times to all customers.

• Provide additional administrative support as needed 

• Previous in person customer service work experience.

• Experience using computers, and the ability to learn new technology/software.

• Excellent keyboarding skills.

• A commitment to providing fantastic customer service.

• Able to work well with others and maintain a positive attitude in high-pressure situations.

• A friendly, outgoing, patient personality.

• You thrive working as part of team, pitching in wherever you’re needed most.

• You don't mind working hard, and you like to have fun