Service Support Coordinator II (Field Service Delivery Administrator)

This position's objective is to ensure timely process review, audit and invoicing of all field service tickets. Preparing, creating and coordinating Time and Material quotes, reviewing of Site contract activity, monitor team and training associates while maintaining a good communicative relationship with the Customer Engineers, District Managers, Coordinators, end user customers, and internal customers. Amounts of tickets invoiced will determine monthly revenue of Vertiv Services.