Job Description
East Coast Golf Management, Inc. (ECGM), is hiring a part-time Banquet Bartender at Sea Trail Golf Resort in Sunset Beach, NC!
Employees of ECGM enjoy the benefits of:
- Complimentary employee meal during your shift (certain restrictions may apply).
- 20% discount on F&B excluding alcohol, tobacco, and food specials.
- Cost +10% off all Golf Shop merchandise excluding sale items.
- Complimentary Golf
- Booking window after 2pm the day before requested tee time
- Must be approved by the Head Golf Professional
- Up to three complimentary guests
ECGM is an EOE!
POSITION SUMMARY
We are seeking a highly organized and detail-oriented individual to join our team as a Banquet Bartender. This role will be involved in all aspects of banquet events, ensuring proper setup, service and breakdown.
ESSENTIAL FUNCTIONS
- Ensure the venue is clean and tidy before, during, and after events.
- Ensure all equipment is in good working order.
- Assist with the breakdown of events after they are over.
- Adhere to health and safety regulations while maintaining a clean and sanitized workspace.
- Communicate with event sales coordinator, front of house restaurant management and clients to ensure that their needs and expectations are met.
- Handle any guest concerns or issues that may arise during the event, reporting to the manager on duty when necessary.
- Set up and maintain beverage stations and bars during food and beverage events.
- Prepare alcoholic beverages, including beer, wine and liquor, for event guests.
- Serve alcoholic and non-alcoholic beverages for a variety of events, including but not limited to buffets, sit-down dinners, and hors
- d’oeuvres parties.
- Assist with the flow of events, ensuring that all guests are served in a timely and efficient manner.
- Adhere to state and federal regulations regarding alcoholic beverage service.
- Enter sales in POS system accurately when the event involves purchase transactions.
- Collects monies owed for food and beverage when the event involves purchase transactions.
- Clear dishes, glassware, flatware and linens once the event has ended.
- Communicate with event sales coordinator, front of house restaurant management and clients
- to ensure that their needs and expectations are met.
- Handle any guest concerns or issues that may arise during the event, reporting to the manager
- on duty when necessary.
- Other duties as prescribed by management.
The Banquet Bartender must have strong communication skills and be highly detail oriented. They should also have excellent customer service skills, as they will be interacting with guests throughout events and daily operations. They should be able to take direction from the event sales coordinator and manager on duty to effectively set up and ensure event operations.
OTHER FUNCTIONS
The Banquet Bartender may also perform other duties as required by management.
Education/Credentials
- Knowledge of applicable local alcohol laws
- TIPS Certification or ability to obtain Certification within first 30 days
- Comparable alcohol education course may be substituted
- ServSafe certification is a plus
- Degree in hospitality management or a related field is a plus
Experience
Experience with Lightspeed POS or similar point-of-sale systems is a plus.
Experience in resort or golf course settings is a plus.
Experience in a restaurant, banquet or event service role is a plus.
ECGM’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer-Oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills
Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.
Autonomy: Ability to work independently with minimal supervision.
Energy: Ability to work at a sustained pace and produce quality work.
Friendliness: Ability to exhibit a cheerful demeanor toward others.
Judgment: The ability to formulate a sound decision using the available information.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Organization: Possessing the trait of being organized or following a systematic method of performing a task.
Problem-Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.
Other Requirements
Must be able to multitask and prioritize in a fast-paced environment.
PHYSICAL REQUIREMENTS
|
N (Not Applicable) |
Activity is not applicable to this occupation. |
|
O (Occasionally) |
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) |
|
F (Frequently) |
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) |
|
C (Constantly) |
Occupation requires this activity more than 66% of the time (5.5+ hrs/day) |
|
Physical Demands |
Lift/Carry |
||||||||||||||||||||||||||||||
|
|
|
||||||||||||||||||||||||||||||
|
Push/Pull |
|||||||||||||||||||||||||||||||
|
|
WORK ENVIRONMENT
This position requires moving furniture regularly.
The Banquet Bartender works in a demanding environment with multiple interruptions. The position requires standing for extended periods.
The Banquet Bartender works in all properties owned by Sea Trail Golf Resort. Job duties may occasionally require travel between locations on the property.
During busy events, they are under pressure to serve customers quickly and efficiently. Hours may include mornings, late evenings, weekdays, weekends, and holidays.