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Technical Operations Intern 4 or 8 months – Fall 2026
CAPosted 1 months ago
remote
No longer available
Job Description
Job Title: Technical Operations Intern
Location: Virtual
Duration: Fall 2026 – 4 or 8 Months (September 2026 – December 2026) OR (September 2026 – April 2027)
Availability: *Full-time availability of 37.5 – 40 hours weekly is required to be eligible for this opportunity.
Benefits for Students:
Experience working for one of the fastest growing Human Capital Management technology companies in the world Access to Dayforce’s development programs and resources
Ability to work with as well as create relationships with members across the globe
Autonomy to bring forth new ideas and optimize existing structures within the organization
Meaningful responsibilities, enabling you to obtain ‘real-world’ experience
Dynamic hands-on exposure to multiple business-units and stakeholders across Dayforce
About the opportunity:
The Technical Operations Intern will play a vital role in supporting our Technical Account Management team. This position offers hands-on experience in project management, data analysis, content management, and process improvement initiatives, contributing directly to the efficiency and effectiveness of our Technical Account Management operations.
What you’ll get to do:
Project Management & Reporting:
Assist the organization and in the execution of monthly and quarterly Performance Reviews, ensuring timely and accurate delivery.
Support the planning and execution of projects to enhance operational efficiency and data quality.
Contribute to the development and maintenance of governance documentation, ensuring adherence to established processes.
Provide required support for steady-state activities, such as the maintenance of the TAM Scorecard, to ensure operational continuity.
Content Collaboration & Management:
Collaborate with leaders to help develop, refresh, and publish engaging content for the TAM Tile on the Global CS Page in Confluence, ensuring accurate and up-to-date information for stakeholders.
Enablement & Training Support:
Assist in the development and development of enablement sessions to facilitate knowledge sharing and skill development within the team.
Skills and experience we value:
Knowledge of Microsoft Office applications: Outlook, Word, Excel, Teams
Strong knowledge of ChatGPT including how to create and deliver custom GPTs.
Working towards bachelor’s degree. Preferably in Business or engineering, or a related field
Strong organization and planning skills
Critical thinker with strong problem-solving and research proficiencies
Excellent communication skills and confident presence
Flexible and adaptable to changing priorities with the skills to work in a fast-paced environment
Excellent interpersonal skills to ensure successful interactions and strong working relationships across tax teams
What would really make you stand out:
Knowledge of Customer Relationship Management platform: Salesforce
Knowledge of Reporting Tools: Power Bi, Smartsheet, etc.