Program Coordinator - Non Residential

Job Description:

Job Title: Program Coordinator - Non Residential

Location: Joplin, Missouri

Department: ISL

Employment Type: Full Time

Job Summary:
The Program Coordinator plays a vital role in overseeing and coordinating operations within designated service delivery areas. You’ll have the opportunity to make a tangible difference in the lives of individuals by providing support in both in-home and community-based environments. This is an ideal position for someone passionate about enhancing the quality of life for those served, promoting team collaboration, and driving positive outcomes. Join our dynamic, compassionate team and embrace the fulfillment that comes with empowering others.

Your primary responsibilities will include coordinating the Individual Support Plan (ISP) development, ensuring team members are trained, and conducting evaluations to maintain high standards. You will also oversee documentation and monitor the well-being of individuals, ensuring a safe and clean environment.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to the bottom of this post to learn more

Key Responsibilities:
· Maintain adherence to System Policies and Procedures and department-specific procedures.
· Develop and monitor the Individual Support Plan (ISP) with measurable outcomes.
· Train team members in their responsibilities according to the ISP.
· Document services and ensure compliance with HIPAA regulations.
· Supervise and provide evaluations for team members.
· Conduct quarterly Record and Therapy Reviews to validate documentation.
· Make weekly visits to the ISL for health and safety monitoring.
· Maintain client profiles in the database and prepare annual budgets.
· Track monthly exceptions and prepare variance reports.
· Collaborate with support staff and the residential nurse for medical care.
· Facilitate community participation and opportunities for natural support.
· Perform additional duties as assigned.

Education, Experience, and/or Credential Qualifications:
· A bachelor’s degree from an accredited college or university.
· Relevant experience in the field of Developmental Disabilities can be substituted year for year for a degree.

Additional Qualifications:
· Must have a reliable means of communication.
· Proficient in reading and understanding written materials.
· Ability to write clearly and legibly.
· May be required to assist with physical transfers or lifting based on individual needs.

Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or negligible force frequently (exists 1/3 to 2/3 of the time). Repetitive movements for typing and/or writing as needed. Sedentary work involves sitting most of the time but can include occasional walking or standing.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.