Activities Assistant Manager

POSITION SUMMARY:  

The Assistant Activities Manager oversees the Activities and/or Recreation departments. It is responsible for planning, organizing, and day-to-day operations of guest-facing recreational activities, events and programs. It ensures safety, manages budgets, oversees the Activities Coordinators, and partners with other departments to create positive and engaging guest experiences. 

ESSENTIAL FUNCTIONS:  

• Organize and supervise day to day operations for guest activities at Big Cedar Lodge that are high quality, safe, clean and create a new experience, educational opportunity or an added value to the guest experience 

• Hire, develop and provide leadership to Activities Coordinators 

• Support in managing department budgets including revenue, expenses and payroll 

• Collaborate and partner with other departments on property to ensure activities and events are safe and well maintained for positive encounters for guests, visitors and associates.  

• Routinely evaluate recreational activities and develop new activities and services to exceed guest expectations and create memorable experiences 

• Ensures that maintenance and cleaning of recreational and activities areas meet brand standards in spaces to include, but not limited to Table Rock Event Room, Kids’ Club, pools, fitness center, outdoor mini golf, playground, pickleball and tennis courts, and nature/jogging trails 

• Ensure that all necessary supplies and inventory are distributed appropriately – including, but not limited to activities supplies, towels, cleaning supplies, etc 

• ALL OTHER DUTIES AS ASSIGNED 

EXPERIENCE/QUALIFICATIONS:  

• Minimum Degree Required:   ​Associate Degree​  

• Preferred Degree:  ​Bachelor's Degree​ in Recreation or Hospitality Management (if applicable) 

• Certificate(s) or License(s): Chauffer’s Drivers License, CPR and First Aid (or ability to obtain) 

• Years of experience:  __2_  

KNOWLEDGE, SKILLS, AND ABILITY:  

• Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). 

• The ability to listen to and understand information and ideas presented through spoken words and sentences. 

• Understanding written sentences and paragraphs in work related documents. 

• Strong organizational and time-management skills. 

• Excellent communication and guest service abilities for diverse demographics 

• Leadership skills with the ability to motivate and manage a team. 

• Knowledge of industry standards and evolving trends 

• Ability to work weekends, holidays, and varying shifts. 

• Flexible and adaptable in a fast-paced, dynamic environment. 

• Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. 

• The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. 

• Ability to identify and understand issues, problems, and opportunities, using effective approaches for choosing a course of action or developing solutions. 

TRAVEL REQUIREMENTS: 

• Up to 10% across BCL properties 

PHYSICAL REQUIREMENTS: 

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  Additional Physical Requirements 

•   Works outside is all weather conditions as needed 

WORK ENVIRONMENT:  ​ Restaurant / Resort