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For almost five decades, Braman Miami has put generations of drivers on the road with the finest cars and service that’s Quintessential. And right now Braman Miami is looking for sharp, energetic people who are committed to helping build an automotive legacy while building a career in the automotive industry.
Job Description
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For almost five decades, Braman Miami has put generations of drivers on the road with the finest cars and service that’s Quintessential. And right now Braman Miami is looking for sharp, energetic people who are committed to helping build an automotive legacy while building a career in the automotive industry.
If you are looking for a long term career and not just a job in automotive you have come to the right place. Below you will be able to click through to our general job application or connect with a hiring manager. We look forward to hearing from you!
Bentley Miami is seeking a highly professional and customer-focused Bentley Service Concierge to join our luxury automotive team. This key role is responsible for ensuring an exceptional client experience from the moment a guest arrives through the completion of their service appointment. The ideal candidate will have strong knowledge of modern vehicle systems and the ability to confidently demonstrate features and technologies to clients.
Responsibilities:
- Warmly greet clients upon arrival and manage the vehicle check-in process.
- Oversee timely and accurate vehicle receiving and delivery, ensuring 5-star customer service.
- Conduct walkarounds to identify service needs, document vehicle condition, and communicate findings.
- Provide clients with clear and engaging demonstrations of Bentley vehicle features, technologies, and system operations.
- Support the Service Advisors and Technicians by ensuring precise communication of customer concerns.
- Maintain exceptional showroom and service drive presentation standards.
- Ensure a seamless handoff when clients pick up their vehicles, including reviewing completed work and answering questions.
- Continuously stay updated on Bentley models, features, and technical innovations.
- Uphold brand values and deliver an elevated luxury experience.
Qualifications:
- Prior experience in automotive service, product specialist, or luxury customer service roles preferred.
- Strong knowledge of vehicle systems, infotainment features, and modern automotive technologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work in a fast-paced, client-focused environment.
- Professional demeanor with exceptional attention to detail.
- Valid driver’s license with a clean driving record.
Benefits:
- Most competitive salary in the industry.
- Medical, dental and vision plan.
- 401(k) savings plan.
- Accident & critical illness insurance.
- Paid vacation.
- Paid training.
- Employee Lease programs and much more.
Salary range: $20.00 to $25.00 depending on experience.
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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