Server-Banquets- On Call (Harrah's Ak-Chin Casino)
Job Description
The server is responsible for providing friendly, excellent, world-class service to guests in a high volume, fast-paced banquet dining facility.
Provides a great experience for every guest every time through courteous interactions.
Server is responsible for the complete knowledge and service of food and drinks.
Server must be able to anticipate needs and situations before they happen.
Must have a keen sense of timing and be capable of speeding up or slowing down as necessary.
Server is responsible for cleaning, stocking areas, refilling condiments and ensuring the banquet storage room is organized.
Server’s attitude towards the guests should be friendly, cheerful and accommodating always
Assist with the transporting of banquet equipment including but not limited to banquet tables and chairs.
- Other duties as assigned
High school diploma or GED preferred
1-3 years of previous food service or banquet experience preferred.
Good customer and communication skills.
Must be able to read, write, speak and understand English.
Must have the ability to get along with co-workers in a team environment
Must be able to work in a fast-paced environment
Must be able to respond to visual and aural cues.
Must be able to tolerate areas containing secondary smoke.
Must be 19 years or older.
Must present a well-groomed appearance.
Must have a sense of urgency and react to changing business demands.
Must be able to work in a kitchen setting
Must be able to maneuver to all areas of assigned banquet area throughout entire shift.
Must be able to lift and carry up to 50 pounds
Must be able to push or pull 300 lbs. on a cart or dolly.
Must be able to maneuver from banquet area to kitchen area and back to banquet area bringing customers their food and beverage orders during entire shift.
Must be able to lift trays with food above shoulder level.
Must be able to tolerate high temperatures located in the kitchen area.
Must be able to tolerate areas containing secondary smoke.
Must be able to work at a fast pace and in stressful situations.
Must be able to respond to visual and aural cues.
Must be able to maneuver in a confined area while handling full trays including but not limited to large oval trays containing food.
Must be able to handle trays full of dishes, clear tables, manipulate tray-jacks and seat guests when necessary.
Must be able to carry a beverage tray containing up to 12 drinks.