Senior Commercial Banking Manager I - Mapunapuna Comm. Banking
Job Description
Position Function:
- Provide exceptional service to grow our business.
- Advocate our mission and be committed to creating value for our customers, employees, community and shareholders.
- Demonstrate the cohesive behaviors explained in the Commercial Banking Leadership Credo.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Team Focused Leadership
- Create a Team environment where individuals can thrive.
- Communicate actively and effectively.
- Primarily responsible for the quality and promptness of the Team’s output.
- Primarily responsible for the development of all Team members.
- Lead the Team to work well with other areas of the Bank.
Financial Results and/or Efficiencies
- Lead the Team in reaching or exceeding its financial goals.
- Lead the Team’s portfolio growth.
- Constantly seek and create opportunities for the Team
- Constantly seek and implement efficiencies for the Team
Relationship Banking
- Lead the Team to build trust with clients. Be attentive, anticipate, over-deliver, communicate frequently and satisfy requests promptly. Negotiate prudently with good judgment.
- Lead the Team to constantly seek opportunities to surprise and delight clients.
- Be the example and set high standards in managing client relationships.
Risk Management/Compliance
- Lead the Team to be aware of potential risks in the marketplace and industry.
- Lead the Team to educate and advise clients of potential risks
- Lead the Team to understand and observe policies and procedures
- Oversee the ticklers, exceptions and delinquencies.
- Lead the Team to identify loan re-grades promptly.
Personal/Professional Development
- Lead the Team to participate in Bank functions and training sessions.
- Lead the Team to participate in non-profits and other community endeavors.
Minimum Qualifications:
Education:
- Bachelor’s Degree in Business Administration or related field required.
Experience:
- 8+ years of experience in commercial lending and deposit gathering, or equivalent experience required. Exemplary record of success in commercial lending as evidenced by strong business development results, coupled with good credit track record required.
- 5+ years of Management experience required.
Physical Requirements & Working Conditions:
- Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
- Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
- Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
- Must be able to read and understand bank-related documents.
- Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.