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What you will do:
In this position you will be responsible for coordination of recruitment and selection activities for the Florida Abuse Hotline Recruitment Team.
How you will make an impact:
• Responsible for recruitment and hiring needs for the Florida Abuse Hotline.
• Assisting with posting advertisements for Hotline positions
• Reviewing and screening resumes/applications in People First as assigned
• Registering, attending, and participating in job fairs and hiring events as directed
• Ensuring compliance with federal, state, local employment laws and regulations, and Department procedures and policies
• Making recommendations to update/improve the hiring process
• Assisting with and responding to all internal and external inquiries and/or requests during the hiring process
• Proctoring and/or scoring skills assessments (as assigned)
• Assisting applicants with the completion of onboarding paperwork, collecting all necessary documents, submitting fingerprints and scheduling drug screenings
• Completing employer reference checks, state file reviews, abuse checks and inspector general checks for all assigned candidates
• Compiling and submitting candidate packages, appointment checklists, classification request forms and requests for personnel actions to the Human Resource Service Center as a part of the hiring process
• Sending offer letters, available shifts, and any other applicable forms/information to selected candidates
• Ensuring all separation packages are completed and submitted in the approved HR system
• Compiling and submitting internal candidate packages, appointment checklists, classification request forms, requests for personnel actions, position description updates, telework agreements and leave management requests for current Hotline employees to the Human Resource Service Center
• Completing other workforce tasks as assigned
Qualifications:
• Knowledge and experience in recruitment and selection activities.
• Experience determining candidate eligibility using an applicant tracking system is preferred.
• Valid Driver’s License (Travel is required to attend off-site job fairs, interviews and meetings as needed).
• Bachelor’s degree or higher preferred.
Knowledge, Skills, and Abilities:
• Knowledge of the principles and techniques of effective communication. Knowledge of interviewing principles and techniques. Knowledge of the methods of data collection. Knowledge of hiring practices and understanding of fair employment practices.
• Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to professional interact with both internal and external customers in a tactful, courteous and effective manner. Ability to record, collect, evaluate and analyze data. Ability to work independently by planning, organizing and coordinating work assignments. Ability to listen effectively. Ability to speak clearly and correctly. Ability to utilize problem-solving techniques.
• Strong decision-making skills.
Candidate Profile (application) must be completed in its entirety.
• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
• Flexible Spending Accounts;
• Tuition waivers;
• And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/.
• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
Job Description
What you will do:
In this position you will be responsible for coordination of recruitment and selection activities for the Florida Abuse Hotline Recruitment Team.
How you will make an impact:
• Responsible for recruitment and hiring needs for the Florida Abuse Hotline.
• Assisting with posting advertisements for Hotline positions
• Reviewing and screening resumes/applications in People First as assigned
• Registering, attending, and participating in job fairs and hiring events as directed
• Ensuring compliance with federal, state, local employment laws and regulations, and Department procedures and policies
• Making recommendations to update/improve the hiring process
• Assisting with and responding to all internal and external inquiries and/or requests during the hiring process
• Proctoring and/or scoring skills assessments (as assigned)
• Assisting applicants with the completion of onboarding paperwork, collecting all necessary documents, submitting fingerprints and scheduling drug screenings
• Completing employer reference checks, state file reviews, abuse checks and inspector general checks for all assigned candidates
• Compiling and submitting candidate packages, appointment checklists, classification request forms and requests for personnel actions to the Human Resource Service Center as a part of the hiring process
• Sending offer letters, available shifts, and any other applicable forms/information to selected candidates
• Ensuring all separation packages are completed and submitted in the approved HR system
• Compiling and submitting internal candidate packages, appointment checklists, classification request forms, requests for personnel actions, position description updates, telework agreements and leave management requests for current Hotline employees to the Human Resource Service Center
• Completing other workforce tasks as assigned
Qualifications:
• Knowledge and experience in recruitment and selection activities.
• Experience determining candidate eligibility using an applicant tracking system is preferred.
• Valid Driver’s License (Travel is required to attend off-site job fairs, interviews and meetings as needed).
• Bachelor’s degree or higher preferred.
Knowledge, Skills, and Abilities:
• Knowledge of the principles and techniques of effective communication. Knowledge of interviewing principles and techniques. Knowledge of the methods of data collection. Knowledge of hiring practices and understanding of fair employment practices.
• Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to professional interact with both internal and external customers in a tactful, courteous and effective manner. Ability to record, collect, evaluate and analyze data. Ability to work independently by planning, organizing and coordinating work assignments. Ability to listen effectively. Ability to speak clearly and correctly. Ability to utilize problem-solving techniques.
• Strong decision-making skills.
Candidate Profile (application) must be completed in its entirety.
• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
• Flexible Spending Accounts;
• Tuition waivers;
• And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/.
• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.