Job Description
Who We Are
Build. Scale. Sustain.
PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +500 experts from +50 nationalities)
We are robust and resilient (100% independent and 0 debt)
We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
We are positive, courageous, caring, doers and committed to excellence
About Gen-e2
While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:
We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
The quality consistently exceeds the output of our best traditional engineering teams.
A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.
With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.
Your role
You will act hands-on cybersecurity specialist responsible for the operation and evolution of the Cyber SOC across Chile and Colombia. This is a highly operational role focused on incident response, threat detection and continuous security improvement.
Manage the daily operation and monitoring of the Cyber SOC across multiple countries
Analyze SIEM alerts and manage critical security incidents (Level 3)
Perform threat hunting activities and proactively identify emerging risks
Operate and optimize security tools: SIEM, EDR, WAF, IPS, Antivirus
Participate in war rooms and crisis response for high-impact incidents
Automate repetitive tasks and enhance detection capabilities
Develop Proofs of Concept (POCs) to strengthen regional cybersecurity capabilities
Design SIEM use cases, correlation rules, and detection strategies
Collaborate with cross-functional and regional teams without direct reports
Contribute to building a scalable Cyber SOC model across LATAM
Who You Are
5+ years of experience in Information Security
2-3 years of strong hands-on experience in SOC operations, Blue Team, or Incident Response (L3)
Proven experience working with SIEM tools (Splunk, QRadar, ELK, Wazuh, etc.)
Solid knowledge of EDR, vulnerability scanners, firewalls, and network security tools
Experience with frameworks such as NIST, ISO 27001, CIS Controls
Strong understanding of MITRE ATT&CK, OWASP, Zero Trust principles
Hands-on mindset: autonomous, proactive, analytical, and solution-oriented
Experience with scripting/automation (Python, Bash, PowerShell) is a plus
Experience in regulated or critical environments is a plus
Certifications such as CEH, Security+, GCIH, or similar are a plus
English level: B2
More About PALO IT
We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:
Become a climate net-zero company
Deliver projects with a positive impact
Train 100% of our workforce on impact
Achieve B Corp certification among all our offices across the globe
Continuously measure & improve employee happiness
Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.
What We Offer
Stimulating working environments
Unique career path
International mobility
Internal R&D projects
Knowledge sharing
Personalized training
Entrepreneurship & intrapreneurship
For more on our team culture and benefits:
Check out our careers page
And our PALOCast with direct testimonies from our Palowans!
PALO IT is an equal opportunity employer that values merit, qualifications, and abilities. We prioritize privacy and data security.