Youth Shelter Worker - Canada Summer Jobs

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:   

The incumbent will be responsible for fulfilling the supervision of the Drop-In Centre at Sutton Youth Services.  They will be responsible for client supervision, communication with the Program Services Case Worker staff team, and the coordination / administration of drop-in centre attendance roll.  They will also track activities and programming that takes place through the drop-in program.

Accountabilities:              

• Works in coordination with Program Services Case Workers, After Care program team staff, and Volunteer Supports Coordinator who move through drop-in facilities daily/regularly.

• Works in coordination with all staff teams of the Salvation Army Sutton Youth Services, community volunteers and partner agency staff who access our drop-in services.

Service Responsibilities

• The incumbent will promote positive and supportive attitudes toward youth who are experiencing homelessness

• Work alongside community members and residential clients in all facets of drop-in services

• Help facilitate good relationships between drop-in clients and community members/ project staff

• Help nurture and  support a positive environment for all clients and staff

Organizational Responsibilities

• The incumbent will adhere to standards that are consistent with the values & philosophy of The Salvation Army and Sutton Youth Services

• Participate fully and constructively in staff meetings and in service training

• Engage in weekly supervision sessions with supervisor throughout the summer work season

• Ensure a working knowledge of, and follow the Policy & Procedures Manual and the Employee Handbook

• Become familiar with the provision of the position description & operations manual, which will be provided for each job position

• As required and is applicable, make suggestions that will improve efficiency, working conditions or procedures to management; and represent the Organization in a professional manner

Program Responsibilities

• Perform supervision and oversight of Drop-In services ‘Youthreach’ room and the facility gymnasium and washrooms as necessary

• Engage in rapport-building conversations and activities with clients where applicable

• Supervise computer and materials access of drop-in centre clients

• Manage regular sign-in/attendance sheets and database

• Fulfill statistics inputting in program tracking database regularly, as necessary

• Ensure that Health and Safety standards are met or surpassed in all operations

• Guest on JHSC summer meetings to ask or share about any Health and Safety questions/concerns

• Act as an advocate and be a positive role model for residential client participants as well as youth in the community

• Develop effective working relationships and partnerships with community members, representatives of other departments, volunteers, agencies and co-workers

• Maintain documentation and filing and other administration duties as required

• Represent the Salvation Army and this project at community meetings

• Perform any other related duties as requested by supervisor

MANAGERIAL/Technical Leadership RESPONSIBILITY:  

• Reports directly to: Program Services Coordinator

• Direct reports: N/A

WORKING CONDITIONS:  

• Indoor Drop in Centre/ office

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Canada Summer Jobs Participant Requirements:

• Is between 15 and 30 years of age at the start of employment

• Is a Canadian Citizen, permanent resident, or person on who refugee protection has been conferred under the Immigration and Refugee Protection Act and

• Has a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with the relevant provincial / territorial legislation and regulations.   

• *International students are not eligible participants.  

Education, Qualifications and Certifications:  

• Knowledge and understanding of, and a commitment to anti-racism and anti-oppression

• Strong problem solving skills

• Excellent organizational, time management, written and oral communication skills

• Computer proficiency with Microsoft Office

• Ability to work cooperatively as a team member and individually

• Be caring and non-judgemental of clients - regardless of their level of ability or commitment

• Attention to detail, problem solving and analytical skills

• Strong sense of integrity and confidentiality with ethics and a balanced sense of fairness and flexibility

• Provide a vulnerable sector check that is satisfactory to The Salvation Army at its sole discretion

• Participate in training provided by the Ministry Unit

• Current WHMIS, First Aid/CPR, and/or Non-Violent Crisis Intervention Training would be an asset

• Experience in working with youth in a mentorship capacity would be an asset

Note:  An alternative level of education and experience may be acceptable

Compensation:

The target hiring range for this position is $17.60 to $21.03 with a maximum of $25.23.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.