Job Description
About Us
We are a full service fire sprinkler contractor that offers layout, design, fabrication, and installation for nearly every type of wet and dry sprinkler system, as well as a full range of specialty systems. Additionally, we also design and install fire pumps, standpipes, and fire water storage tanks, and perform various types of fire-related inspections.
Job Summary
Dalmatian Fire is seeking an Administrative Assistant in the Indianapolis, IN office. In this position you will be responsible for a wide range of customer service and administrative duties with the Fire Protection Operations and Shared Services teams.
#dalfire #LI-TS #-Onsite
Essential Duties & Responsibilities
- Assist Operations and Shared Services personnel as needed
- Answer telephone, screen, and direct calls
- Provide information to callers or take and relay messages, as needed
- Use Job Track program
- Use AS400/Trueline program
- Follow the company endorsed business process and best practices for dispatch and make recommendations on dispatch system/process improvements
- Maintain document retention strategy for retaining hard and electronic copies of service acknowledgements, work orders, and inspection reports
- Work with Superintendents and Field Foreman with equipment placement and usage
- Assist with reviewing and approving invoices.
- Other duties as needed.
Qualifications
- Minimum 1 year of administrative experience
- Dispatching or scheduling experience with Technicians, Project Managers, Foreman, etc preferred
- Requires proficiency in computer usage above basic Microsoft Office & Windows Skills. Must be tech savvy
- Good understanding of Excel Spreadsheets and Creating of Tables.
- Experience with AS400 / Trueline accounting system a plus
- Must be able to retain training in an organized fashion to be successful
- Proven experience in multi-tasking and doing several difficult tasks at once – incoming calls, scheduling, internal personnel, emails, tracking down information, etc
- Must possess strong organizational skills
- Must be organized, self-motivated and a strong work ethic
- Professionalism in email and over the phone
- Must be able to maintain a confidential work ethic
- Work hours minimum of 7:00AM – 4:00PM (Monday – Friday)
- Regular and reliable attendance, including the ability to work extended hours and weekends as required
Equal Opportunity Employer
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
