
Senior Manager-Transition-Digital Operations
Job Description
We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting.
[7:27 PM] CJ Obispo
Essential Functions
- Will execute transition of processes with end to end accountability
- Consultants in this practice will be required to work closely with our clients on onsite projects
- Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
- The job will involve extensive interaction with business users, senior management and IT personnel of EXL.
- To lead client engagements, ensuring consistent service delivery
Business development in select accounts
- Graduate / Post Graduate in any stream
- PMP, PgMP certification (preferred)
- 10+ years of experience, most of which should be in BPO environment
- 3+ years of the BPO experience should be in Transitions
- Should have hands-on experience of migrating processes
- Program Management experience of a small to medium size engagement
Valid (10 year / 5 year) US &/or UK Visa will be an added advantage