Assistant Vice President, Clinical Operations

The AVP of Clinical Quality Operations leads clinical quality, supervision, and training within the Division of Care Management, ensuring all staff deliver evidence-based, person-centered care throughout the full lifecycle of every case. Central to this role is maintaining the “golden thread”—a continuous, traceable clinical rationale from intake through case closure—embedded in supervision, audits, documentation standards, and EHR workflows. The AVP serves as the senior clinical authority for the Division, driving excellence across HHCS, Medicaid Managed Care, and integrated behavioral and medical health programs.