Service Advisor

The Service Advisor serves as the primary point of contact for customers interacting with the Service Department, both in person and over the phone. This role is critical in creating a positive first impression, managing service communications, and ensuring an exceptional Gooseneck customer experience. The Service Advisor supports the efficiency of shop operations and coordinates closely with the Shop Foreman, Parts Department, and Service Technicians to ensure accurate, timely, and high-quality service delivery.