Account Manager - Automation Solutions

Role Overview
Samuel Automation is seeking an experienced Account Manager focused on growing existing customer relationships while developing new business opportunities across targeted manufacturing industries within the United States.

This role combines strategic account management with proactive business development. The successful candidate will manage and expand established customer accounts while identifying and developing new opportunities within assigned industries and territories.

The position requires strong commercial, technical, and relationship-building capabilities, particularly within complex automation and capital equipment sales environments.

Key Responsibilities
- Manage and grow existing customer accounts within assigned industries and territories
- Develop new business opportunities with prospective customers and strategic target accounts
- Build and maintain a strong pipeline of qualified opportunities
- Develop long-term customer relationships across engineering, operations, manufacturing, and executive leadership teams
- Identify customer manufacturing challenges and position Samuel Automation solutions accordingly
- Collaborate closely with Applications Engineering, Service, and Leadership teams
- Maintain accurate CRM data, opportunity tracking, forecasting, and pipeline visibility
- Participate in customer visits, technical discussions, trade shows, and industry events
- Support proposal development, commercial negotiations, and contract discussions
- Drive opportunities from initial engagement through quotation, negotiation, and order closure
- Support customer handoff to project execution teams while maintaining ongoing customer engagement after order placement
- Ensure high levels of customer satisfaction and long-term account development
- Provide feedback on market trends, competitive activity, and customer needs
- Represent Samuel Automation professionally within the marketplace and position the company as a trusted long-term automation partner

Required Qualifications
- 5+ years of experience in automation, machinery, engineered systems, or capital equipment sales
- Strong B2B sales background with experience managing complex technical sales cycles
- Experience working with machine builders, automation integrators, or industrial manufacturing customers
- Proven track record of growing existing accounts and developing new business opportunities
- Experience managing high-value opportunities with long sales cycles
- Strong commercial and negotiation skills
- CRM experience and disciplined pipeline management
- Strong communication and relationship-building skills
- Ability to engage both technical and executive-level stakeholders
- Ability to travel throughout the United States as required
- Valid passport and driver’s license

Preferred Qualifications
- Experience in pharmaceutical, medical device, life sciences, packaging, or advanced manufacturing industries
- Experience selling custom automation systems or integrated manufacturing solutions
- Engineering or technical background
- Experience with strategic account management
- Exposure to regulated manufacturing environments

What Success Looks Like
- Consistent growth of existing customer accounts
- Development of new qualified business opportunities
- Strong pipeline management and forecasting discipline
- High customer satisfaction and long-term relationship development
- Effective collaboration across Sales, Applications, and Operations teams
- Successful conversion of opportunities into profitable orders

Key Characteristics
- Commercially driven and proactive
- Strong relationship builder
- Structured and disciplined
- Comfortable managing complex technical discussions
- Results-oriented
- Strong ownership mentality
- Self-driven and highly accountable

The base salary range for this position is $91,164 - $136,746 per year (USD). The posted range reflects the expected base salary for this position. Actual base salary will be determined based on factors such as geographic location, skills, education, and experience, as well as internal equity considerations. Offers are typically made within the range and not at the top of the range to support growth and progression. This position is eligible to participate in a variable sales incentive plan. Incentive awards, if any, are based on business and individual performance and are not guaranteed.

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SAMSA

Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.