Media Technology Specialist - Media and Information Services

License and Certification Qualifications:

• None Required

Education Qualifications:

• H.S. Diploma or General Education Degree or equivalent Required
• Bachelor's Degree in related field Preferred

Experience Qualifications:

• 3 years in an office/clerical environment Required
• Experience in library processing and database software Preferred
• Technical support experience Preferred

Skills Qualifications:

• Strong time management and organizational skills with ability to manage multiple projects simultaneously and with limited supervision
• Ability to keep detailed and accurate records
• Excellent skills in oral and written communication
• Excellent telephone and public relations skills
• Ability to be customer service oriented in interactions with employees at all levels of the organization
• Extensive knowledge of library management systems
• Computer skills with a working knowledge of office productivity applications
• Ability to work as part of a team
• Flexibility and adaptability to change
• Ability to represent Gwinnett County Public Schools in a positive and professional manner

Primary Responsibilities:

Provide support to district offices and local school media center personnel using library management software for managing print and digital resources including but not limited to, library books, parent center materials and bookroom items.

 

• Maintain and provide technical support for the library management system for district and school resources.
  *Maintain current records of books and digital resources in library collections.
  *Prepare and organize new materials for circulation.
  *Answer user questions and troubleshoot library catalog issues.
  *Assist with library catalog training.
• Assist in the receiving and processing of new materials for the Library Media Services Department.
  *Communicate with schools and Transportation to arrange pickup and delivery of materials for processing by the Library Media Services department.
  *Process library materials by request for local school libraries or for other GCPS district offices.
  *Manage local inventory of unique barcodes for each school.
  *Assist with packing materials for shipment to schools.
  *Manage mobile library inventories and resources.
• Manage logistics for a variety of Library Media Services programs including, but not limited to, Readers Rally and the Book Mobile.
  *Manage communication with principals, community housing managers, drivers and media staff on the details of the Book Mobile program.
  *Manage reservations, confirmations and scheduling of the Book Mobile events including booking drivers, workers and volunteers.
  *Assist in the development and delivery of volunteer training.
  *Create and manage a detailed calendar of dates and communicate relevant deadlines.
  *Oversee the stocking of both Book Mobiles; inform Coordinator of inventory status.
  *Prepare and organize materials needed such as signage, scanners and computer applications.
  *Perform similar duties as needed for other Library Media Services events and programs.
• Manage concurrent tasks within a collaborative team to ensure a responsive and positive customer-focused climate.
  *Apply technology appropriately to develop and produce quality documents such as calendars, job aids, process documents, instructions and checklists.
  *Develop spreadsheets integrating data from multiple sources for communication to stakeholders.
  *Provide administrative support to the department by identifying, developing, and streamlining areas of process improvement and service delivery.
  *Support department leaders through thorough knowledge of procedures and information essential to Library Media Services programs and events.

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to touch, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee is required to operate a motor vehicle in performance of duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.