Director - Product Owner

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact The Product Owner will work closely with Gallagher Bassett's global business and IT organizations to accomplish the following objectives: Be a leader in establishing strategies to leverage data, AI and analytics to achieve business objectives and drive successful outcomes for both Gallagher Bassett and its clients. Collaborate with business stakeholders and data & analytics professionals to prioritize initiatives, define project goals, and ensure successful execution of Product initiatives. Oversee and lead the execution of product journeys, coordinating and aligning the efforts of product, analytics, data science, IT, and business resources to achieve desired outcomes. Establish governance processes to ensure product initiative prioritization and execution are aligned with business benefits. Devise implementation approaches that produce products that are flexible, maintainable, and adaptable as business needs evolve. Drive change management processes for the implementation of new products. Be a leading contributor to ideas for using data, AI and analytics to improve competitiveness, quality, responsiveness, and efficiency. Drive organizational awareness on the latest advancements in AI & analytics, address ethical considerations, and foster continuous learning to drive innovation. RESPONSIBILITIES: Business alignment (contributor): Ensure Product initiatives and strategies are aligned with GB business’ overarching goals Stakeholder engagement (leader): Work closely with cross-functional teams and stakeholders, including executives, business leaders, IT and external partners Business IT project management (partner): Team with IT project leader(s) in managing project scope, timelines, budgets, and resources Monitor and evaluate Product initiatives (leader): Progress and performance of Product initiatives, tracking key metrics, and evaluating their impact on business outcomes Team collaboration & mentorship (contributor): Provide guidance, mentoring, and support to team members, to ensure the team's overall success Continuous learning (leader): Stay up-to-date with the latest advancements, industry trends, and best practices in Product space About You Required: Bachelor's degree; 8 years of related experience Thorough knowledge of the insurance brokerage industry Preferred: Advanced degree Consulting experience including Change Management Business Consulting Project Implementation disciplines Behaviors: Exceptional interpersonal, presentation and communication skills Demonstrated project management skills and the ability to partner and consult with all levels of management Energetic, self starter with the ability to manage multiple priorities in a complex, fast-paced environment Entrepreneurial spirit and consummate team player Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Required: Bachelor's degree; 8 years of related experience Thorough knowledge of the insurance brokerage industry Preferred: Advanced degree Consulting experience including Change Management Business Consulting Project Implementation disciplines Behaviors: Exceptional interpersonal, presentation and communication skills Demonstrated project management skills and the ability to partner and consult with all levels of management Energetic, self starter with the ability to manage multiple priorities in a complex, fast-paced environment Entrepreneurial spirit and consummate team player

The Product Owner will work closely with Gallagher Bassett's global business and IT organizations to accomplish the following objectives: Be a leader in establishing strategies to leverage data, AI and analytics to achieve business objectives and drive successful outcomes for both Gallagher Bassett and its clients. Collaborate with business stakeholders and data & analytics professionals to prioritize initiatives, define project goals, and ensure successful execution of Product initiatives. Oversee and lead the execution of product journeys, coordinating and aligning the efforts of product, analytics, data science, IT, and business resources to achieve desired outcomes. Establish governance processes to ensure product initiative prioritization and execution are aligned with business benefits. Devise implementation approaches that produce products that are flexible, maintainable, and adaptable as business needs evolve. Drive change management processes for the implementation of new products. Be a leading contributor to ideas for using data, AI and analytics to improve competitiveness, quality, responsiveness, and efficiency. Drive organizational awareness on the latest advancements in AI & analytics, address ethical considerations, and foster continuous learning to drive innovation. RESPONSIBILITIES: Business alignment (contributor): Ensure Product initiatives and strategies are aligned with GB business’ overarching goals Stakeholder engagement (leader): Work closely with cross-functional teams and stakeholders, including executives, business leaders, IT and external partners Business IT project management (partner): Team with IT project leader(s) in managing project scope, timelines, budgets, and resources Monitor and evaluate Product initiatives (leader): Progress and performance of Product initiatives, tracking key metrics, and evaluating their impact on business outcomes Team collaboration & mentorship (contributor): Provide guidance, mentoring, and support to team members, to ensure the team's overall success Continuous learning (leader): Stay up-to-date with the latest advancements, industry trends, and best practices in Product space