Job Description
The Global QMS Manager at IPG Photonics is a strategic role responsible for architecting and maintaining a unified, world-class Quality Management System (QMS) framework. Reporting directly to the VP of Global Quality, this individual defines the relationship between Tier 1 (Global) standards and Tier 2 (Regional) procedures to ensure seamless compliance and operational excellence. A primary focus is to increase QMS scalability, creating a robust infrastructure that supports rapid global expansion and evolving manufacturing footprints. By harmonizing these systems, this role ensures high-level quality standards are consistently and efficiently applied across all global sites.
Core Responsibilities
Strategic Global QMS Governance & Architecture
· Define QMS Structure: Architect a unified quality management framework that distinguishes between high-level global standards and regional/site-level execution.
· Global Harmonization: Lead the development and harmonization of key Global QMS processes to ensure alignment across diverse geographical sites.
· Strategy Development: Establish and maintain the overarching Global QMS strategy, policies, and standards in collaboration with senior leadership.
· System Maintenance: Oversee the implementation and maintenance of quality policies, and management review structures.
Quality Assurance & Compliance Management
· Regulatory Standards: Ensure the QMS meets all requirements for ISO 9001.
· Global Metrics & Monitoring: Establish and monitor meaningful quality metrics (KPIs) to assess QMS performance and report effectiveness.
· Change Leadership: Serve as a change leader, promoting a culture of quality, accountability, and continuous improvement throughout the organization.
Advanced Problem Solving & CAPA
· CAPA & 8D Leadership: Lead complex root cause analysis and manage the Corrective and Preventive Action (CAPA) system using structured methodologies like 8D to drive permanent resolution of quality and reliability issues.
· Continuous Improvement: Partner with cross-functional stakeholders to identify improvement opportunities and implement strategies that deliver measurable results.
· Escalation Management: Ensure timely escalation and resolution of critical quality or compliance concerns to senior management.