Customer Service Representative – Agritech (Fixed Term)
Job Description
A unique agri business career pathway
Looking for a customer service role that offers genuine career development in the agriculture sector? This 18-month fixed term opportunity with Gallagher is a strong entry point into a global business with real exposure to commercial operations and agribusiness customers.
We’re looking for someone with solid customer service skills and a genuine interest in agriculture, farming, rural, or agribusiness environments. This role sits at the intersection of customer support and commercial activity, working closely with resellers and customers across the farming sector.
You’ll manage relationships within your own territory, supporting customers with orders, pricing, and product enquiries while gaining hands-on exposure to account management and broader commercial operations. This role is well suited to recent graduates or early-career professionals with agricultural exposure who are looking to build practical business experience in a supportive, team-focused environment.
About this role
Forget the high-volume, script-reading call centre environment. This is a territory-based customer service role where you’ll become the key contact for resellers and customers in your region.
You’ll work closely with Territory Managers to support customer needs, ensure smooth order processing, and maintain strong ongoing relationships across your portfolio.
You’ll gain exposure to:
Customer relationship management
Territory coordination and account support
Order management and pricing administration
Commercial problem-solving in a B2B environment
Cross-functional collaboration with sales team
This 18-month fixed term role is designed to give you strong grounding in commercial operations within a global agritech business.
What you’ll be doing
Supporting customers and resellers with enquiries and orders
Building strong relationships across your territory
Partnering with Territory Managers to support growth initiatives
Managing customer records and order information accurately
Working collaboratively within a fun, supportive team
About you
We’re looking for someone with energy, initiative, and a genuine passion for customer experience, along with agricultural experience or exposure. You might be a recent graduate with an agriculture background, someone with retail or hospitality experience in an ag-related environment, or currently working in customer service and ready for the next step.
You’ll bring:
Strong communication and relationship-building skills
A customer-first mindset
Great attention to detail
Confidence juggling multiple tasks
A positive, team-focused attitude
Agricultural knowledge or industry experience (essential)
Previous customer service, retail, hospitality, or call centre experience is highly regarded.
What’s in it for you?
A genuine career launchpad within a global business
Modern office in Epping, Melbourne
Supportive team culture with strong onboarding and training
Competitive salary + bonus opportunities
Exposure to account management and commercial operations
Career pathways across multiple industries and countries
If you’re looking for a role where you can learn fast, build valuable business skills, and be part of a company that invests in its people - we’d love to hear from you.
Applications will be reviewed as they are received and an appointment to the position may be made prior to the listing closing – so apply now.