Global Assignment Consultant

Sirva is seeking for a Global Assignment Consultant to join our team based in the Philippines.   What's Involved? The Global Assignment Consultant provides essential support to our corporate clients in managing the designated client’s personnel who are relocating for an international assignment. The GAC serves as the primary point of coordination for international assignees for the delivery of various assignment management services offered under their employer’s international assignment policies and procedures.   Key Responsibilities: Oversee the delivery of assignment management services, including policy counseling, destination services, household goods shipping, immigration, departure services and expense management. Interpret the designated clients’ international assignment policies and procedures and evaluate different options to provide advice and consultation to international assignees based on their needs and country-specific requirements Provide on-going consultation to the assignee during the entire length of the international assignment. Coordinate with all internal departments/functions to ensure a successful assignee experience Manage Global Certified Provider communication process and ensure quality of service delivery Communicate/interface with the client’s HR contacts on relocation/assignment issues impacting the employee and family Assist with exception management, including recommendations on specific exceptions to policy Provide assignee status updates, keeping the client abreast of issues and offering solutions as issues arise, and completing client projects as requested. Complete other tasks/responsibilities as required to provide effective support to Manager, Client and Assignees.   Who Are We Looking For? Minimum of two years direct relocation experience or three years of related customer service experience. Knowledge of international assignment management and global business. Excellent written and verbal communication skills. Strong organizational skills; the ability to function as part of a team while acting as a self-starter. Ability to manage deadlines, multi-task and operate in a fast-paced environment. Strong preference for overseas work/living experience. Japanese language would be an advantage. Education and Certification Requirements: High school diploma required; College degree preferred.   Apply Now If this sounds like your type of role, then please submit your application via the APPLY now option and complete all necessary information.